Question 1

Do you provide 24/7 roadside service?

Accepted Answer

Yes. Emergency roadside truck repair is offered on a 24/7 basis. Availability at any given moment depends on your location and current workload, and we will tell you on the call what we can realistically do.

Question 2

Do you provide mobile truck repair?

Accepted Answer

Yes. A technician and service vehicle can come to the roadside, your yard or a job site when the repair can be completed safely and correctly on location.

Question 3

What types of trucks do you repair?

Accepted Answer

Semi trucks and tractors, Class 7 and Class 8 heavy-duty trucks, day cabs, sleepers, box trucks, straight trucks and commercial fleet vehicles.

Question 4

Do you repair trailers?

Accepted Answer

Yes. Trailer brakes, air lines, ABS, electrical and lighting, doors, landing gear, suspension and structural assessment on dry van, reefer, flatbed and tanker trailers.

Question 5

Do you work on diesel engines?

Accepted Answer

Yes. Diesel engine diagnostics and repair is core work, including derate and low-power diagnosis, hard starting, leaks, sensors and fuel system faults.

Question 6

Do you provide diagnostics?

Accepted Answer

Yes. We scan for fault codes, review live data and test the circuit or system before replacing parts. Diagnosis comes before repair.

Question 7

Do you repair truck brakes?

Accepted Answer

Yes, including air brakes, brake chambers, slack adjusters, linings, drums and ABS faults on both trucks and trailers.

Question 8

Do you repair air leaks?

Accepted Answer

Yes. Air leak location and repair is one of the most common calls we get, on the road and in the shop.

Question 9

Do you provide fleet maintenance?

Accepted Answer

Yes. Scheduled PM service, documented inspections and mobile fleet service at your yard, for fleets of any size including single owner-operator trucks.

Question 10

Do you perform DOT inspections?

Accepted Answer

We inspect and repair DOT inspection items and support fleets preparing for inspection. For official certification requirements, call and ask about your specific need and we will confirm exactly what we can issue.

Question 11

Do you service owner-operators?

Accepted Answer

Yes. Single-truck operators are a large part of our work and get the same diagnostic process as a fleet unit.

Question 12

Do you service fleets?

Accepted Answer

Yes, from small local fleets to multi-unit operations, with maintenance scheduled around your dispatch where possible.

Question 13

What areas do you cover?

Accepted Answer

Dallas and surrounding DFW communities within our dispatch range. Our Service Areas page lists the cities we publish coverage for; if you are not sure, call with your location and we will confirm.

Question 14

Can you come to a truck stranded on the roadside?

Accepted Answer

Yes, where the location can be reached and worked on safely. Give us the exact position, direction of travel and nearest exit or mile marker.

Question 15

Can I request a quote?

Accepted Answer

Yes. Call or send a service request with the truck details and the problem. Accurate pricing usually requires diagnosis first, and we will say so rather than quote a number we cannot stand behind.

Question 16

What information should I provide when calling?

Accepted Answer

Your name and callback number, the truck make and unit number, your exact location, what happened, any warning lamps or fault codes, and whether the truck is loaded.

Question 17

Can I send photos of the problem?

Accepted Answer

Yes. Photos of the fault, the dash display or the damage help us arrive prepared. You can attach them to the service request form.

Question 18

Do you offer shop service?

Accepted Answer

Yes. Shop service is available for scheduled repairs and for work that needs a lift, longer bench time or specialty tooling.

Question 19

How do I request roadside assistance?

Accepted Answer

Call the number at the top of any page. For non-emergency work you can also use the service request form and we will follow up.

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